Host Pack · Morning 1

Tea & Tech — Morning 1 Host Pack

Title for the poster: Tea & Tech — Morning 1: Getting Claude on Your Phone Standing tagline (every poster): Pop in if you don’t want to wait til the weekend. Launch tagline (first poster in a new town): Pop in if you don’t want to wait for your son to call. Length: 90 minutes, plus 15 mins setup and 15 mins clear-up. Group size: 8–15 learners, 1 host, 1 rover per ~6 learners.

What the morning is for

By the end of 90 minutes, every person in the room can:

Open Claude on their own phone.
Ask it a question by speaking, not typing.
Tell when the answer looks wrong, and ask again.
Name one thing they will never paste in (PPS, card numbers, passwords).

That is the entire success criterion. Anything else is a bonus.

The room

Venue checklist — confirm the day before:

Wifi password written large on a sheet of A4 on the wall. Test it on your own phone.
Backup hotspot on the host’s phone, in case the venue wifi dies. This will happen at least once.
Power strip and 4 charging cables (Lightning + USB-C, both). Half the room will arrive on 12% battery.
Tables in a horseshoe or small clusters of 4. Not rows. People help each other in clusters; rows make it a classroom.
Tea, coffee, milk, sugar, biscuits, scones or buns from the local bakery. Sponsor’s logo visible on the table.
Name badges (first names only, big writing).
Printed booklets, one per person, plus 5 spares.
A spare smartphone on the table (cheap Android is fine) for anyone who forgot theirs or whose phone won’t cooperate.

The one thing that will go wrong: wifi. The hotspot is not optional.

Timing

Time	What happens
0:00	Tea, scones, name badges, chat
0:15	Welcome and the one rule
0:20	Installing Claude (rovers help)
0:35	Signing in (rovers help)
0:50	The first question — by voice
1:05	“Try your own thing”
1:20	Wrap, cheat sheet, what’s next
1:30	Tea refills, lingering, one-to-one questions

The first 15 minutes are not filler. People arrive flustered (parking, the bus, finding the room). Tea first, learning second.

The script

0:15 — Welcome (5 mins)

“You’re very welcome. I’m [name]. This is Tea & Tech. The deal is simple: we drink tea, we eat scones, and by the time you go home you’ll be able to talk to Claude on your own phone — by talking to it, not typing. There’s no exam. There’s no stupid question. If you get stuck, put your hand up and [rover names] will come over.

One rule for the morning: if you don’t understand something, say so. If I’m going too fast, tell me. If a word makes no sense, ask. The only way this morning fails is if you go home pretending you followed and you didn’t.

Thank you to [sponsor] who paid for the scones and the booklet you’ve got in front of you. [Sponsor representative says hello, 60 seconds max.]”

0:20 — Installing Claude (15 mins)

Rovers fan out. Host stays at the front, narrating slowly.

“Pick up your phone. Find the App Store if you have an iPhone, or the Play Store if you have an Android. Don’t worry if you don’t know which you have — hold it up and a rover will tell you.”

Walk through, slowly:

Open the store.
Tap the search box.
Type — or dictate — the word “Claude”. (First voice moment: “see the little microphone? Press it and say ‘Claude’.”) This is the first taste of dictation, before they know they’re learning it.
Find the one with the orange/cream icon, made by Anthropic.
Tap Get or Install. It will ask for your Apple/Google password or a fingerprint. That’s normal.
Wait for it to download.

Branches the rovers will hit:

“It’s asking for my Apple ID password and I don’t know it.” → Don’t try to fix this in the room. Note their name, offer to help one-to-one at 1:30, move them to the spare phone for now.
“My phone is too full to install.” → Same. Spare phone.
“It installed but won’t open.” → Usually a restart. Hold the side button, slide to power off.

0:35 — Signing in (15 mins)

“Open Claude. It’ll ask you to sign in. Use your email — the one you actually check. If you sign in with Google or Apple, it’s one tap. If you use a password, you’ll need to know it.”

Rovers help. Host narrates the screens out loud as they appear.

The one warning, said clearly:

“Claude will ask if you want notifications. Say no for today. You can turn them on later if you want. We don’t want your phone buzzing for the next ninety minutes.”

0:50 — The first question, by voice (15 mins)

This is the heart of the morning. Slow down.

“Right. Everybody should now have Claude open, with a box at the bottom that says ‘Message Claude’ or similar. See the microphone icon? That’s the whole point of today. We’re not going to type. We’re going to talk.

Press the microphone. Wait for the little wave to appear. Then say, clearly: ‘Tell me a joke about Kerry.’ Don’t worry about sounding silly — everybody’s about to do it.

When you’ve finished talking, press the microphone again, or the arrow. Claude will think for a moment, then write back.”

Pause. Let the room try it. Laughter is good — it means it worked.

“Now look at what it wrote. Two things to notice. One: it might have got your words slightly wrong at the top — that’s fine, you can fix it. Two: the joke might be terrible. Also fine. If you don’t like the answer, press the microphone again and say ‘try another one’ or ‘shorter’ or ‘I don’t get it, explain it.’ That’s the trick. It’s a conversation, not a search.”

Three more practice prompts together:

“Give me three dinner ideas using chicken and potatoes.”
“Explain what a podcast is, like I’ve never heard the word.”
“Write a short message wishing my sister a happy birthday — her name is [name].”

After each one: “Did it get it right? If not, say so out loud — what would you ask it next?”

1:05 — Try your own thing (15 mins)

“Now the fun bit. Have a think — is there something you’ve been meaning to ask, or write, or understand? A letter you got. A recipe you wanted to adjust. A question you’d be embarrassed to ask anyone else. Try it. If you can’t think of one, your rover will give you a suggestion.”

Rovers circulate, one-to-one. Do not lecture from the front during this segment. This is where learning sticks.

The one thing to watch for: anyone about to dictate their PPS number, card number, or a password. Step in gently and explain why we don’t do that. This is a teaching moment; don’t make them feel told off.

1:20 — Wrap (10 mins)

“Open the back page of your booklet. This is your cheat sheet. Three things on it:

How to start voice — press the microphone, wait for the wave, talk, press it again.

Three good ways to ask: ‘explain it like I’m new to this’, ‘make it shorter’, ‘try again, that wasn’t quite right.’

Three things never to share: PPS number, card numbers, passwords.

That’s it. Stick it on the fridge.

Homework, if you want it: next letter that arrives that confuses you, before you do anything else, take a photograph of it and ask Claude what it says. That’s Morning 2 — but you can try it this week.

Same time next [week/fortnight]? Bring a friend.”

1:30 — Lingering (15 mins)

Tea refills. The most important 15 minutes for the people who didn’t put their hand up. Rovers and host stay available. This is when the real questions come.

What’s in the booklet (Morning 1 edition)

8 pages, A5, large type (minimum 14pt body, 18pt headings), spiral-bound or saddle-stitched.

Cover — Tea & Tech logo, “Morning 1: Getting Claude on Your Phone”, sponsor logo.
What is Claude? — one paragraph, plain English. Not the internet. Not Google. Not a person. A patient assistant that reads and writes.
Installing Claude — screenshots, iPhone left page, Android right page.
Signing in — screenshots, the “I forgot my password” branch flagged with a phone number for the local library/host.
Talking to Claude — the microphone, the wave, the arrow. Big pictures.
Three good ways to ask — explain it like I’m new, make it shorter, try again.
Three things never to share — PPS, card numbers, passwords. Why, in one sentence each.
Back cover / cheat sheet — the fridge page. Sponsor logo at bottom.

What Tea & Tech is, in 3 sentences.
What you get for €[X]: logo on the booklet (8 pages, 15 copies), logo on the table sign, 60-second hello at the start of the morning, named in the thank-you at the end.
What you don’t get: a sales pitch to the room, attendee contact details, anything that would feel like a stitch-up. Be explicit about this — it’s why people come back.
Photo permissions: ask once, at the start. Anyone who doesn’t want to be in photos sits at the table furthest from the camera. Don’t post faces without explicit permission.

Risks & what to do

Risk	What to do
Wifi dies	Switch to host hotspot. Practised in advance.
Someone can’t sign in (forgotten Apple ID)	Spare phone for the morning. One-to-one at 1:30. Don’t hold up the room.
Someone gets upset / overwhelmed	Rover sits with them, away from the front. Tea. No pressure to continue.
Someone tries to paste a PPS or card number	Step in immediately, gently. Use as a teaching moment for the whole room.
Claude gives a confidently wrong answer	Good. Use it. “This is why we never trust it on money, medicine, or law.”
Sponsor tries to pitch	Have agreed the 60-second limit in writing in advance. Cut in if needed.
Someone dominates the room with questions	“Great question — let’s pick that up at 1:30 so everyone gets a turn.”
A learner brings a real, sensitive letter	One-to-one with rover, at the side of the room. Don’t read it aloud.

After the morning

10-minute debrief between host and rovers. What broke? What surprised us? Who needs follow-up?
One sentence in a shared log per attendee who needs follow-up (forgotten password, sensitive letter, follow-up question).
Thank-you note to the sponsor by end of day. Photo of the room (no faces unless permitted) attached.
One thing to change for Morning 2.

Open questions for Liam before this is final

Sponsor price point — €100? €150? Depends on venue cost and biscuit ambition.
Booklet print run — local print shop or one national supplier across all venues? Affects whether the booklet template is locked or editable per town.
Rover recruitment — TY students, library staff, family members of attendees? Each has different training needs.
Photo / consent form — do we need a written one, or is verbal at the start enough? Worth a 10-minute call with someone who runs Active Retirement Ireland to find out what’s normal.